PayPal limitation

Micjam
New Community Member
Hi all , I recently made my first sale on Ebay and the money was paid into my paypal account. The next day my paypal account was limited. I've tried calling but though it let's you go through the security checks it then tells you the call centre is closed. I've tried uploading the information that's required of my account and that's done but when I click verify my account it then fails and says it cant move forward. I'm stuck with money I cant access and no one to contact for help. Anyone else experience this? Thanks
Login to Me Too
1 REPLY 1

ShinChanity
PayPal Employee
PayPal Employee
Hi @Micjam

Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

Thanks and Stay safe.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.