PayPal is enabling the thieves
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PayPal is enabling the thieves I ordered a battery charger ($54.00) from (can’t insert the website you search noco10 and pick the $54 one bestcastore .com without the space) on 10/30 and paid with PayPal never received a confirmation email from PayPal for the purchase 11/1/20 received shipping info. When I received the package it was not my order was a small green plastic toy number 4 approximately one inch in size.(like the magnetic refer letter with out the magnet). I emailed the seller and received no response. Filed a resolution with PayPal. This item was not sent by mistake its not on there site. Now they will not refund until I send it back and they okay it, has no value. It was shipped from California but they require me to ship to China the return address was in Chinese no one could give me the address in English please? This is a scam the postage is more than the item is worth the its only a small toy number4. I have filed a complaint with Washington state attorney general. Paypal is requiring a tracking number for the return. My USPS cannot read the Chinese return address. I am sure if I do return this prop they will not refund me. PayPal will not get there cut If there is a refund!
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Contact customer services for an english version of the address.
Advice is voluntary.
Kudos / Solution appreciated.
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Sadly these scam China websites or Social Media ads accept paypal and then when enough disputes/claims come in to trigger the fact that they are scams, they just ditch that company and start over under another handle / website.
So the best thing is to read up on buyer protection and then risk assess your transactions, avoiding these......
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
Did you open a dispute for non receipt of item?
Did you get a fake tracking number?
Did you open a dispute for item received but not as described?
What happened?
Advice is voluntary.
Kudos / Solution appreciated.
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This same company/website "Temptlife" after 2 months, finally sent me after multiple emails to their customer service my wife's 'pants' which I ordered on NOV 10, 2020. What arrived was a poorly cobbled together pair of pants that might fit a 10 year old, made out of very cheap materials that was not even close to what they advertised on their site. My wife could not even pull them onto her legs. Here's the produce I thought I was purchasing.
Here's the message I sent in my resolution request:
I ordered these women's pants on November 10, 2020, to get them in time for Christmas (see attached order confirmation). The item did not come and I did not receive a shipping confirmation, so I contacted their customer support on November 27th. I promptly received a shipping confirmation (see attached). The item still did not come; I emailed them several times and they said it was on its way. On JANUARY 7th, we receive a pair of pants in the mail. The cheap packaging contained no receipt or packing slip. The pants did not have any tags on it, nor any sizing or laundering information which is the norm. I purchased a women's size medium black color, though. My wife could not even pull them on to her legs, as they are fitted for perhaps a child or little girl. (see attached photo of pants that we received). Furthermore, on the website, when choosing 'black', what displayed were more of a charcoal color, which is what I was expecting. Finally, the quality was super cheap; not the plush, thick, high-rise, 'Cashmere' pants that they advertised on their website. (See the 2 photos taken directly off their website) We seriously laughed (frustratingly) at the quality. I would not pay $5.00 for pants this poorly made. The whole process has been bad, and I am expecting a full refund for this item.
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I had a duplicate experience and am also frustrated. Trying to get money back. Lesson learned.
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