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PayPal helped vendor steal from me!

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New Community Member

PayPal helped vendor steal from me!

I received a product that was not as advertised and vendor would not communicate with me so I contacted PayPal.  They got the vendor to agree to refund after I return the antennas.  I returned the items but did not get the return receipt back before PayPal closed the case in the vendors favor.  Post Office informed me the delay was due to COVID-19 manning issues.  Now I am out the merchandise and $158.00.  

Does anyone have a suggestion to solve this?

1 REPLY 1
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Contributor

Re: PayPal helped vendor steal from me!

If the delay is beyond your control, you definitely have a basis for appeal (I'm no lawyer, but common sense will tell you that is the case). If PP won't help, consider small claims court.