PayPal have declined a refund

Hawkii
Contributor
Contributor

A charge has been put on my account by a seller who has never supplied me with any goods. PayPal have declined to reverse the charges. How do I get my money back from that which is obviously fraudulent

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1 REPLY 1

PMM338
New Community Member

Same here! This process has been dragged out for 2 months! Seller never sent my item, gave me the runaround via email. I supplied the entire email chain to PayPal. They ask me to file an IC3 complaint. I did that. They told me they didn't receive the completed form. I sent it two more times. I am still getting automated messages that they didn't receive my completed form. The customer service line wouldn't send me to a live representative and hung up on me. I am beyond **bleep** off!

 

This is a foreign company and PayPal is the only line of defense I have against their fraud. This is ridiculous!

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