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PayPal has frozen my money and is not returning it.

Contributor

PayPal has frozen my money and is not returning it.

PayPal was generally insolent, they blocked my account and stole my money. PayPal behaves like a gangster, that's outrageous. At first they limited my account to 180 days. But after the expiration of this period, nothing good happened, my $ 554 was still only on the monitor screen.
Tell me where you can complain about PayPal in order to somehow influence these bandits?
Can you spread this information on Twitter and Facebook?

1 REPLY 1
Esteemed Advisor

Re: PayPal has frozen my money and is not returning it.

@Leonid-UA 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days.... the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

May be too late now but contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.