PayPal has failed to link a guest purchase to my account

MrsArcanum
Contributor
Contributor

I have a dispute with a company, they have agreed that there is a problem. However, I cannot send details as the purchase was made as a guest. Despite asking PayPal to link this guest purchase to my account, they have failed to do so. 

 

Meanwhile the goods were returned to the only address given on the packaging, so I no longer have the useless item, I cannot keep the dispute live as it is not linked. So between useless PayPal and a shoddy company I am left in limbo.

 

 

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