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PayPal gave my money to a scam entity which I never authorized.

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Contributor

PayPal gave my money to a scam entity which I never authorized.

I contacted them about this, they said they would investigate the matter and get my money back if they found out that I didn't authorize it. Update; they have not gotten my money back for me. They quit investigating the matter. Now they won't respond to my questions of why they gave my money to a scam entity.