PayPal don't allow me to upload additional info

hofai26766
New Community Member

Hi All,

 

I was asked by PayPal to provide more information (i.e. the tracking no. that the item I shipped back to the seller).

"Please try again, we're sorry, sth went wrong." This is the message I saw for thousand times after inputting and submitting the tracking no. and other info. 

I tried so many times, at different time, and different computer or phones.

But still, I can't upload the info. as PayPal requested me to do so before this Friday.

Does anyone encounter similar situation as me?

Thanks!!!

 

Let me know if I posted to the wrong board.

 

Cheers,

Anson

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