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PayPal does not allow to lodge a compaint.

Contributor

PayPal does not allow to lodge a compaint.

I have two transactions where I have not received the item. PayPal does not allow me to lodge a complaint stating that I have already lodge a compliant on same item. But the previous complaint was on a different issue not on not receipt of the item.

 

Further PayPal Assistant is not helpful at all. It ask same question again and again but do not allow me to contact an Agent

1 REPLY 1
Esteemed Advisor

Re: PayPal does not allow to lodge a compaint.

@rjayamaga 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.