PayPal do not communicate!!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, about 2 months ago PayPal limited my account because I go over 1800 Euros.
I sent via their form photos of my ID and driving license.
For month were silent from PayPal, and now is my account totally limited and I can not withdraw my money!
I'm sending them message every 2 - 5 days via all their forms and feedback options, no one communicate with me.
When I click on Resolve Problem, site redirect me on page with "Thank you for providing the required information." and all Personal/Business/Account are with green mark like "It is OK".
Please, can someone help me?
Now I see only one option - report to the police for theft.
Veronika
- Labels:
-
Account Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@veru1987
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
However if they were not happy with the documentation that you sent and have permanently limited your account then there is not a lot you can do about it sadly, they will allow you to withdraw any funds normally after 180 days.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives