PayPal closing my account

ivy254
New Community Member

This morning I received a very sad email saying my account is being closed. It's unfortunate especially because I had just started to gain from it. I was requested to send documents to verify my identity and I did as I was told without hesitation. I opened the account a year ago and started receiving funds from it last year. It became dormant since the corona period struck. This year when I maneuvered to get up I started to receive funds which gave me hope. This account closure email has left me wondering what exactly is going on since I have provided all necessary documentation to verify my identity. I would request that they check the information once again and ask questions where needed since they cant make decisions probably based on assumptions. Kindly get back ill appreciate it.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ivy254 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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