PayPal closed my case with allowing to dispute the seller

cedricl70
Member
Member

PayPal closed Case ID: PP-D-66501398 without giving me any recourse to dispute the seller's tracking number. The seller provided a fake tracking number that was not delivered to my address. I use UPS My Choice to see packages scheduled for delivery to my address. Even if the seller did not provide a tracking number, I would have known a package was coming to my home.

 

I ordered a replacement Fitbit Versa 2 from eBay. The eBay seller provided tracking number 1Z765R200393456765 package weight is 1 pound and the proof of delivery shows delivery to my home address. The disputed seller provided UPS tracking number 1Z2R78Y4NT11350279 is for a 7 pounds box delivered to Madison, AL. A Fitbit Versa 2 does not weigh 7 pounds, even with packaging. I dispute the seller shipped the item I ordered.

 

PayPal allowed a seller to provide a fake tracking number without any verification. I have the printed history of all deliveries to my address during the time frame.

 

Does anyone own a 7 pound fitness watch?

 

Disputed 7 pound Fitbit Watch

https://www.ups.com/track?loc=en_US&tracknum=1Z2R78Y4NT11350279&requester=WT/trackdetails

Honest Seller tracking number

https://www.ups.com/track?loc=en_US&tracknum=1Z765R200393456765&requester=WT/trackdetails

 

 

Order Delivered Fitbit Versa 2_Page_1.jpgHonest Seller 1 pound FitbitHonest Seller 1 pound FitbitDishonest 7 pound FitbitDishonest 7 pound Fitbit

My Choice Delivery Planner _ UPS -_Page_2.jpg

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