PayPal closed a dispute too early for the circumstances

lambo695
Contributor
Contributor
I was giving the seller more time for a parcel that never arrived because it was coming from abroad but then discovered PayPal closed the dispute! What can I do?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lambo695 

 

You have up to 20 days from when you open a dispute before it times out if you don't escalate it to a claim.

So you should have escalated it and then if you were refunded and the item turned up its easy enough to just pay again isn't it.

Sadly not its closed you can't re-open a closed dispute or open a second for the same transaction.


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Kudos / Solution appreciated.
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