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The hold is permanent but you can normally withdraw funds after 180 days.
Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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The hold is permanent but you can normally withdraw funds after 180 days.
Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.
Advice is voluntary.
Kudos / Solution appreciated.
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