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PayPal business ID verification process keeps crashing

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Contributor

PayPal business ID verification process keeps crashing

Hi

Is anyone else experiencing account limitation for no reason, inability to refund a customer, and getting a "technical difficulties" message when trying to complete verification fields?

I've been trying for 2 days and can't get help by phone or by chat help. Don't get past the automated messages which don't address the issues.

Thanks in advance if anyone can advise what's going on.