PayPal balance under - and refund

Besmir4
New Community Member
Hi last week someone hacked my account and did some purchases I call the PayPal and the refund me before i did that I call my bank and I cancel any PayPal transactions now PayPal is asking me for the money
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Besmir4,

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some recent unauthorized activity on your account. If you've contacted both PayPal and your bank for a refund, that may have resulted in a double credit for this situation. If that's the case, PayPal may debit your account for the second refund as only one refund should have processed. 

 

I hope that clears up any confusion,

 

 - Jon K


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