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PayPal appeal denied

SOLVED
romyo14
Contributor

PayPal appeal denied

hello ... I received this message from paypal

For the security of the PayPal network, we often review accounts for potential risks. After reviewing your account, we've decided to close it for security reasons.

Our records indicate you may be residing in a country that's different to the one where your PayPal account is registered. If this is the case, you should sign up for a new PayPal account in the country where you live. You can do this by visiting www.paypal.com, clicking 'Sign Up

 

And I do not understand what the problem is because I live all my life in Egypt and I have not left it all my life to any other place and I have created my account in Paypal from Egypt

i hope some one help me to fix this problem

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: PayPal appeal denied

@romyo14 

 

You must have accidentally selected that country from the drop down list of countries when you opened your paypal account.

You can't change countries on a paypal account so that is the only way it would have happened.

That account is useless to you, you need to close it and open one in your correct country.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

4 REPLIES 4
kernowlass
Esteemed Advisor

Re: PayPal appeal denied

@romyo14 

 

Except you do not have an Egyptian account but a Bulgarian one!!!!

 

User romyo14: Bulgaria Personal Account

 

https://www.paypal-community.com/t5/user/viewprofilepage/user-id/12283783


Advice is voluntary.
Kudos / Solution appreciated.
romyo14
Contributor

Re: PayPal appeal denied

thank you for help ... but how can i fix this proplem

As I said, I am an Egyptian citizen and have not left Egypt throughout my life, and my Paypal account was created from Egypt, and I do not know how it was transferred to Bulgarian

again thank you for help

kernowlass
Esteemed Advisor

Re: PayPal appeal denied

@romyo14 

 

You must have accidentally selected that country from the drop down list of countries when you opened your paypal account.

You can't change countries on a paypal account so that is the only way it would have happened.

That account is useless to you, you need to close it and open one in your correct country.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

romyo14
Contributor

Re: PayPal appeal denied

i understand ...thank you for your help