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PayPal and Ebay disputes

robison
New Community Member

PayPal and Ebay disputes

I purchased a SquareTrade warranty for an item I purchased on Ebay.  I have never received the warranty information email (yes I've checked my spam folder) although my account shows this has been emailed to me.  I tried contacting SquareTrade and received no reply.  I filed a disupte with PayPal and then also tried to file one with Ebay.  Who knew?  You cannot do that even though, as I understand it, one is owned by the other.  I've been waiting for quite some time for a resolution.  Any ideas about how to progress?

 

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: PayPal and Ebay disputes

@robison 

 

PayPal and eBay have been separate companies for several years. You can escalate the PayPal dispute to a claim for PayPal to review the case and make a decision.


Kudos & Solved are greatly appreciated. 🙂