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PayPal activity / bank statement -

New Community Member

PayPal activity / bank statement -

There are many transactions on our bank statement that do not appear on our paypal activity

How can this be ??

 

When I Try to email paypal regards same you have to select options but there is nothing to suit my option hence I can email to resolve.

I have tried ringing but the hold time is 1hour plus

i have tried a call back that does not work.

 

Can someone  help. ?? 

1 REPLY 1
Moderator

Re: PayPal activity / bank statement -

Hi @johnshan55,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Please, check if you share your bank account with a friend or a family member or if you have another PayPal account linked to your bank. If that is not the case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps.

 

Cristina