PayPal account has been restricted for suspicious sales despite not selling.

Dawn32
New Community Member

I have been required to show proof of sales but I haven’t sold, I suspect the problem is due to money I received from an online gambling site and I’m asked to show receipt of purchase from manufacturer along with many other things. What can I do?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Dawn32,

 

Thanks for reaching out! Welcome to the PayPal Community. When resolving an account limitation, you may run into this issue from time to time. If you're unable to supply that specific document, but can supply a receipt or confirmation of where the funds came from, I'd recommend trying to supply that instead. At worst, give our Customer Support a call and try to explain it over the phone.

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.