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PayPal Scam

tpargee
New Community Member

PayPal Scam

The seller refused to ship my package. When I opened a claim with PayPal he then sent them a tracking number claiming it was my package. I checked with FedEx and this package is delivered but it is not mine. Now PayPal has denied my claim because the package is delivered.
1 REPLY 1
PayPal_Joy
Moderator

Re: PayPal Scam

Hi @tpargee,

 

I'm sorry to hear that you've had a negative experience with our disputes process. Valid tracking shows that the item was delivered to the correct city, state, and zip code. I suggest reaching out to FedEx and requesting they provide documentation stating that the package was delivered to an address that is different from yours. Once you receive this documentation, I suggest appealing your case. You can view steps on how to do that by visiting the link here

 

If you need additional assistance, I suggest contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal website page to view available options.

 

I hope this helps!

Joy
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