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Disputes
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Hi @tpargee,
I'm sorry to hear that you've had a negative experience with our disputes process. Valid tracking shows that the item was delivered to the correct city, state, and zip code. I suggest reaching out to FedEx and requesting they provide documentation stating that the package was delivered to an address that is different from yours. Once you receive this documentation, I suggest appealing your case. You can view steps on how to do that by visiting the link here.
If you need additional assistance, I suggest contacting our Customer Support by clicking 'Contact' at the bottom of any PayPal website page to view available options.
I hope this helps!
Joy
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