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PayPal Refund Broken

New Community Member

PayPal Refund Broken

I’m trying to get a refund on a item I bought it hasn’t been shipped in longer then 2 weeks and when I try to get a refund all it says is “ We’re sorry, looks like something went wrong on our end. Please try again.” how do I fix this?

Re: PayPal Refund Broken

Hi johannhh21, 


Thank you for contacting the PayPal Community Forum, and welcome as a new member! 


I am sorry to hear you are unable to dispute the transaction on your PayPal account. If you are still unable to open a dispute, please reach out to our Customer Support team. You can contact us via Facebook - https://www, Twitter - @AskPayPal., chat or phone and we would be happy to assist.


- Siobhan