cancel
Showing results for 
Search instead for 
Did you mean: 

PayPal Refund Broken

johannhh21
New Community Member

PayPal Refund Broken

I’m trying to get a refund on a item I bought it hasn’t been shipped in longer then 2 weeks and when I try to get a refund all it says is “ We’re sorry, looks like something went wrong on our end. Please try again.” how do I fix this?
1 REPLY 1
PayPal_Siobhan2
Moderator

Re: PayPal Refund Broken

Hi johannhh21, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

I am sorry to hear you are unable to dispute the transaction on your PayPal account. If you are still unable to open a dispute, please reach out to our Customer Support team. You can contact us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to assist.

 

- Siobhan