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Paypal just refuse to refund me over a 40$ wire beads (mostly the shipping price) that i NEVER receive , the tracking show delivered but it is not (i would not be here if a got the fckg item i paid for ) after a MONTHS of delaying the review of the case EVERY 3 days , they simply rejected my case , is there ANY THING i can do be side closing my account because i simply do not trust them ANYMORE to have my back if i dont receive my stuff , this time was not that bad a 40$ lost (IT REAAALLLY SUCK ) but i mean its not a 150$ order but if it was the case i would not be able to do anything more than now , so what should i do ?
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.