I made a purchase apparently to an international vendor whose company name is listed on my PayPal transaction invoice with symbols (Asian lettering) on May 20, 2020. I have no idea who the vendor is or how to communicate with due to the listed symbols. I have tried to work with PayPal to resolve this issue. I followed their instructions to mail the merchandise back to the international address that PayPal provided, I incurred additional charges (international) to mail back, showed the international US Postal information showing that I mailed merchandise back, spoke with several PayPal Agents about this AND, I still have not received the refund! It is now October, the case was closed by PayPal, not refund was made AND everytime I call the help number for PP, I get disconnected. I've sent messages via Message Center asking for an agent to call BUT, nothing!
I had to remove the lettering symbols from this text before PP would allow me to post
Needless to say I am VERY ANGRY about this entire ordeal working with PayPal on this issue!!! Not good customer service!
What's happening with your case? has agreed to issue a full refund of $63.96 USD, once you return the item(s) associated with this transaction. |
Has anyone else experienced this trying to get a refund from an International purchase? Not sure who else to report this type of issue to!
