PayPal Don't actually look at the resolution centre do they?
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I've had an ongoing case between me and <removed> for about a month or so now regarding 2 purchases on the same date for some digital keys, a stack of 5 in each purchase.
None of them worked and as I got notified of the deal from a <removed> Website, I also saw plenty of comments from people with the same problem so I notified PayPal thinking it was an easy win, the evidence was clearly in sight.
They've been taking their sweet time, reviewing, and waiting for a response from <removed>...
Either way, I get sent an automated response saying that I clearly received the item and that's it, there's no refund.
I don't understand the logic here...as long as I was sent something, could be a picture of Shrek, its now perfectly legal for them to send me broken keys ?
I've sent them a reply, waiting for human contact from this, <removed>.
Has anyone had this kind of crap resolved?
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For virtual / digital items you are covered for non receipt of item only.
Advice is voluntary.
Kudos / Solution appreciated.
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