PayPal Account is Permanently Limited - How will the refund process work?
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I wanted to ask, my PayPal account is limited and I would like to request a refund for an event on Ticketmaster that has been postponed. I purchased the tickets through my PayPal account but my PayPal account is now limited so I was wondering how would the refund process work in this case? Would the money just be refunded to my original form of payment which I paid using my checking account, or would it be refunded as a balance to my PayPal account? My PayPal account is restricted so I’m worried that I won’t get access to the money after it has been refunded.
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If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
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Kudos / Solution appreciated.
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