Pay Pal Has Become Useless

CH5657
New Community Member

 One of the most important reasons having a Pay Pal account is to be able to obtain protection from fraudulent companies and submit disputes to get your money back. Pay Pal won't even pick up the phone now - their dispute line hung up on me twice today - and the online dispute form is ridiculous.

 - If you have multiple unauthorized transactions from a same company you cannot claim the TOTAL, you can only dispute one transaction at a time - which is ABSOLUTELY RIDICULOUS. WHAT HAPPENED TO PAY PAL CUSTOMER SERVICE?  If this is how unorganized you will be going forward I will be cancelling my account today.

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1 REPLY 1

Miattias
Contributor
Contributor

It certainly is not what it used to be.  I used to feel safe using PayPal but now it is worse that using a credit card.  Credit card companies are more responsive than PayPal

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