Pay Pal Confirm ID

MrCosti
Contributor
Contributor

Im having an issue with Pay Pal holding very large payments from me for longer than needed because of the "Confirm Your Identity" issue. After sending my ID image and an image of me multiple times it keeps saying it can not confirm it. I have no idea why but I run a online Business and my money comes in from Pay Pal and im not making my money fast enough like I use to because of this issue. Anyone know how to fix it?

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1 REPLY 1

PayPal_Dian
Moderator
Moderator

Hi MrCosti,

 

Thanks for asking your question in our community.

I understand that you are not able to access the balance because your details need to be verified. If you have provided the details several times but the case is not changing I would advise contacting us so we can review this for you. You can contact us if you go to the 'Help & contact' link at the bottom of each page. 

 

I hope we can help you resolve this so you have access to the funds again. 

 

-Dian

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