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Pay Pal $5 Activation Payment went wrong I need my money back

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Pay Pal $5 Activation Payment went wrong I need my money back

This happenned last August 15th. I had an old bussines Paypal account that I decided to update and then activate by sending $5 dollar using Tenpo, when I finally transferred the money, the funds didn't reach my paypal account.  I tried to get my money back but it didn´t worked out.  What can I do to solve this problem?