Package returned to sender. Never got refund. Help!

alexpappasc
Contributor
Contributor

Hi all,

I am facing with one more time with the paypal bot.
I ordered a mobile phone from ebay.
The seller send the item with a wrong address so it is returned back to him.
I do not know why he asked over 2 - 3 times which is my address, which is the number of house etc even when the item was returned back to him. 
He still avoiding to refund.
I open a claim on paypal but paypal decide not to get a refund !!!!!! Warn shipment status is: Returned .

Then after this big fail of paypal bot i tryed to communicate with paypal. Calling them to eu sumber but i am recieving a message that I have to get help from payplal help online etc...
Ebay money back guarantee is not working also.. trying to open a case but i am not able to do it! I am always reviving the following message:
"Unfortunately, we're unable to open a case for this item because of a possible payment issue. "
 
In the end, seller got the item back never refund me and me I am not able to communicate with paypal and ebay support. 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.