Package not delivered

Rtritt228
New Community Member
I ordered 3 items on February 12, 2020; however, I have yet to receive any items from this company. Please advise me of the next steps to take in order to file a dispute claim. The company is LT Fashion. I can let you know my transaction ID if you need it.
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1 REPLY 1

J_kylerinrico
PayPal Employee
PayPal Employee
Hi @Rtritt228. I can feel the frustration that you have for not receiving your item. If you purchased something and would like a refund because you haven't received it, or it's not as described, you can file a dispute in our Resolution Center to start the process of getting your money back. You have 180 days from the transaction date to initiate a dispute. If you've tried working with your seller, but still need to file a dispute, here's how: Go to the Resolution Center. Click Report a Problem. Select the reason for your case and click Continue. Hope this helps. Stay safe.
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