PP-D-62016441 case denied IN ERROR

[kab2]

Information requested was provided on May 20 2020  ---> PAYPAL REQUESTED TRACKING INFO WHICH WAS PROVIDED THIS DATE

ADDITIONALLY, the stated deadline for this info to be to be provided was 30 May 2020  ----> THE DENIAL STATEMENT SAID THAT THE DEADLINE PASSED INCORRECTLY

THIS CASE WAS DENIED ERRONEOUSLY -  I RECEIVED AN REFUND CONFIRMATOIN THE PREVIOUS WEEK, THEN RECEIVED THIS NOTIFICATION.

How can this be corrected.

[kernowlass]

@kab2 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.