PP Careu
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PP Careu - I placed an order for 2 pairs of boots & haven't heard anything at all. Who do I contact? A telephone number?I noticed that others had posted problems online for this Chinese? company. I paid using PayPal.
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Hi @Mustikka,
I'm sorry to hear that the merchant hasn't been responsive. If you have not received your item, please follow these directions to open a dispute for Item Not Received.
I hope this helps!
Olivia
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I now was able to find an email address for the company. I have emailed them, but honestly, I do NOT expect any reply. I'll be in touch. Thank you so much!
best, sirpa
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Hi @Mustikka,
Thank you for the update. I hope things work out with your email. If they do not, you have the option for a dispute for up to 180 days from the date of transaction.
Olivia
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I ordered from this company also and just got the items. It took about 3weeks which is standard and even pretty good for a chinese company. The problem is that the stuff is too big and now I need a refund/exchange so I'm emailing the support email and expecting no reply. I'll update as neeeded.
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