PP Careu -FRAUD

[janeofalltrade]

I ordered 2 pairs of boots from this company PP Careu (name on Paypal). I did not receive my order and put a complaint after several weeks. Finally after 6 weeks, I received the bvoots. One pair is too small. They are not of the same quality and detail as in the ads. These dass run on FB / Zynga Games. Bewars.

The seller wants me to ship back the order (to Hong Kong). I don't think I should have to pay for freight that sill cost me just as much. Paypal closed my claim because I did not provide tracking number within their alloted time. I was out of the country and did not have that info. I am very disappointed with the way PayPal handled this situation. I will shop on Amazon from now on. This is a sham and I don't understand why Paypal still does business with them. I complained with Zynga about the supplier, but their ads are still running. Disgusted with customer service. 

[kernowlass]

@janeofalltrade 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns