PLEASE I NEED SOMEONES HELP

Temp20220323n
Contributor
Contributor

hi there i really need someone's help. I recently bought a very cheap graphics cards off ebay and after realizing it was a scam it was too late, i cancelled the order on paypal but i never got my refund

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1 REPLY 1

PayPal_Tommy
Moderator
Moderator

Hi, deznutsboy, 

 

I'm sorry that you haven't received the item you have received. In this type of situation, I would advise you to open a claim against this seller.

 

Here's how to open a dispute:

1.Go to www.paypal.com and log in to your account.
2.Click Contact Us at the bottom of the page.
3.Click Resolution Center at the top of the page.
4.Click Report a Problem.
5.Locate the transaction you want to dispute.
6.Click the radio button beside the transaction, and click Continue.
7.Select the reason for your dispute, and click Continue.
8.Follow the instructions on the page.

 

After you open a dispute, you have 20 calendar days to communicate with the seller before the dispute automatically closes. If you can't resolve the problem, you can ask us to investigate by escalating your dispute to a claim.


Here's how to escalate a dispute to a claim:

1.Go to www.paypal.com and log in to your account.
2.Click Contact Us at the bottom of the page.
3.Click Resolution Center at the top of the page.
4.Click View next to the dispute you want to escalate.
5.Click Escalate this dispute to a PayPal claim near the bottom of the page.
6.Follow the instructions and click Escalate to a claim.

 

-Tommy

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