PEARLGO TECHNOLOGY CO., LIMITED (Pierrebuy.com)

[Badger_Erich]

I made a purchase using my credit card via PayPal (first mistake) for shoes and a shirt from Pearlgo (Pierrebuy.com) on April 12th. My tracking number no longer works and the company is unresponsive. PayPal has made it next to impossible to file a claim via the resolution center and I am becoming discouraged at a complete lack of support. Does anyone out there have any dealings with Pearlgo or Pierrebuy.com?  PayPal needs to stand up and deal with this seller.

[Badger_Erich]

Looking at this topic, I see 47 others have had this problem. PayPal incidentally contacted me regarding my dispute filed through my Credit Card company. I received my refund from my CC company and was told by PayPal to contact them??? It was a weird, disconnected response, and the case remained closed. I actually received the package from China, but since I had my refund, I refused the package. I am now tracking it on it's way back to China where Pearlgo will end up paying for the return shipping.

Since it appears that PayPal has no interest in 40+ customers being **bleep** by Pearlgo et.al., I recommend you go through your respective card company to file a complaint for the refund.

Best of luck to all.

[cheksem]

I ordered from  PEARLGO TECHNOLOGY CO., LIMITED. I ordered 3 dresses in a size bigger than I wear and they still did not fit. I asked for a return label to send them back and they would not give me one. I did return to sender, but it went to a place that took off the original label. It is now at Top Express in Carson  CA. So now I don't have the dresses and I am out $64.98. I don't know why PayPal still allows this company to use PayPal. I just did a review on them and there are several people that have done bad reviews on this company. I only wish I had read the reviews before ordering.  

[millersharon394]

Same thing ordered boots on January 1st have not received them, reporting to police

[millersharon394]

I'm also going to report PayPal to the feds if I don't hear something!

[CarolB904]

I am also a victim of this company. Paypal refused to continue the dispoute process because they never replied to them. I put my charge in dispute with the credit card company and wrote the FTC. They are very difficult to work with. However, I have a persons name address and phone number if you would like to talk to them. Here it is:

Name: Mr.Hong
TEL: <removed>
Address: <removed>, Huadong town, Huadu district, Guangzhou, Guangdong province, China
Zip code:510000

Hope this helps you

[hiwsprs]

I just put in a dispute about this company and paypal SIDED WITH THEM. Since the dispute is closed, I can't open it!! Paypal is supporting known scammers!

[Scbrks]

Had a total rip-off from this company. Item nowhere near what they represented in photo. Waiting to see if PayPal or this terrible company will refund this junk. Won’t do business ever again. I agree Pay pal needs to heed complaints and no longer work with this shady company

[Ybh]

I ordered 3 shirts and when I got them they even not close to what they shown on the website also the size of the shirts not correct try to contact them no answer Bad company

[aliM2]

Have the same issue. So disappointed with PayPal too and will not be using that service any longer. I'm also spreading the news and warning.

[Sandfox16]

"ablueroof.com" is one of the dodgy sites that hides behind PEARLGO TECH CO. I ordered 3 pairs of pants from them believing delivery would be in a few days. Tracking info didn't work. Took 3 weeks to arrive (from China, which had been undisclosed to me).  Completely the wrong order.  Not at all what I ordered. They said they'd reduce the price by 40% and I could keep the items ... then 60% ... when I said I would send the pants back and could they send what I ordered they said they were not in stock and would I take a 75% refund and I could give the pants away to someone else. Reluctantly I agreed, and I got an email saying PEARALGO TECH CO had put the money into PayPal, but I haven't seen it yet.