I am trying to open a dispute in connection with an item I purchased which is not as described.
I completed the dispute application and when I pressed the Submit button I received an Error message and everything disappeared.
I repeated the process, attached two PDF files which were visible, hit the Submit button and the PDF files disappeared.
I have repeated it several times and the same thing is happening.
Any clues as to what is happening OR an alternative method of submitting the dispute application would be appreciated.
Thank you
