PAYPAL STEALING MONEY DIRECT FROM MY BANK ACCOUNT
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On 25th April ONE payment of £29.99 should have been payed from my bank account to Paypal but two payments were taken.
At first i thought the vendor had been payed twice so i opened a dispute on the transaction. After speaking to the vendor it was clear they knew nothing about it and that the second payment had been pocketed by paypal so i closed the dispute against the customer and contacted Paypal customer services (with the required evidence) to sort out the problem.
Their response was "We do not deal with closed disputes."
This is a disgraceful attempt by Paypal Customer Services to fob me off after having stolen money directly from my bank account and i am now very angry about it.
Does anybody have any suggestions on how Paypal can be held accountable for this theft and how I can get my money back?
Many thanks
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@ rxcoma..Why would you send someone anything if they had not paid for it?
That makes no sense to me, but I feel for you ..dishonest people make my cringe.
In my case, the buyer paid for the item, but never read the listing so when the item showed up, they claimed it was not what they ordered, but I am not a store with 100 items, I only had one item, sold it ,and was paid.. then, the buyer opened the box, took it apart with a screwdriver, stole parts out of it, broke it, and asked for a refund saying it was not what he ordered, but, It had to be what he ordered, it was the only thing I had for sale! Ebay gave him a refund anyway then went into my bank and took the money out. EBAY told me, that as a seller, I need to expect losses, and be like walmart, accepting broken items back..WTF??? I told them they are insane. I am not a billion dollar corporation who can take losses like that....especially when the buyer admits to not reading my listing. Why cant ebay just tell the buyer..hey..you didn't read the listing..that's your fault!
WHY THE F** am I at fault for some idiot not being able to read my listing and he clicks "buy" anyway!
The morons at ebay said " you can buy a tv at walmart, smash it and get your money back"..you need to accept it when a buyer breaks your item and wants to return it! Complete scam of a company..helping buyers to rob and steal from sellers.
HUNDREDS of dollars stolen from me, a guy with no job, or income, struggling to feed his kids with no car, no house or place to call my own, and these billionaires just FKN rob me.
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This mainly seems like a complaint for the platform you sold on first, but after my personal dealings with PayPal, I have now removed them from my employer's payment options, so what was them stealing $500+ from me, is now going to cost them tens of thousands every year. It's nothing to their 50b company, but being a bunch of scammers scamming small businesses, I guess they won't mind. 😏
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Paypal are not accountable in the normal sense and hide behind a team of badly trained staff.
I used Paypal to transfer money to a TSB account which worked no problem but when i accidentally closed the main bank account (Natwest current) in stead of contacting me they switched the payments to my Natwest credit account which was fine until for NO REASON they then some how started taking money from the TSB account.
I never gave Paypal permission to use this account. They took 5 payments (Ebay purchases) from the TSB account which had no funds, sending the account into the red and incurring bank charges. I contacted them and the response was utter gibberish aimed at making me drop the problem out of sheer frustration.
1st attempt is was told "Paypal cannot take money from an unauthorised account" My TSB account was setup to transfer money to my family and was never used by me for anything. Paypal got the account details from the transfer i made???
2nd attempt was even more frustrating. I was told to "request a refund from the Ebay sellers and then repay them" What fn hell would that do??? This idiotic comment worked as i felt any further attempts to resolve the problem would be POINTLESS.
Thanks Paypal
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