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PAYPAL NOT RESPONDING FOR OVER 4 MONTHS!!!!

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PAYPAL NOT RESPONDING FOR OVER 4 MONTHS!!!!

Over 4 months ago, PP requested more information about me as my account transactions had hit a certain level.  Proof of address, linked bank account etc.   I IMMEDIATELY PROVIDED ALL REQUESTED INFORMATION and waited.... and waited..... and waited....

 

I HAVE SEND OVER 25 MESSAGES TO PP VIA THE MESSAGE CENTER.   Every time i log in it tells me my account is " limited"  and requests the information yet again but when i try to click through to re-submit, it simply skips from screen to screen (with the little check marks indicating each task has already been fulfilled) and then goes back to summary.  

 

Is PP becoming a huge scam?  I have money in the account but i cannot do anything for over 4 months.  A few automated responses to my messages and nothing more.      Help!