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I RECENTLY BROUGHT THESE SHOES ON STOCK X I GOT THE WRONG SIZE AND THEY USUALLY DON'T
TAKE REFUNDS. I WENT TO PAYPAL AND CANCEL THE TRANSACTION. I ALSO TOOK OUT THE DEBIT CARD
LINKED WITH MY ACCOUNT FOR I WOULDN'T BE CHARGED BUT I STILL HAVE -$150 IN MY BANK ACCOUNT AS PENDING SO
IM WONDERING IF ILL BE GETTING MY MONEY BACK BECAUSE I PUT ACTION AS "INACTIVE"
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Disputes
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Hi @ROSARIOISLAS471,
Sorry to hear that you got the wrong size shoe. Did you order the incorrect size or did Stock X send you the wrong size shoe? If you ordered a size that doesn't fit, you would have to work with the merchant to resolve this as we wouldn't have a dispute option for you. If you ordered the correct size and received the wrong size, you would be able to dispute the transaction.
Here is how you dispute a transaction.
Thanks,
Drew
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