PAY PAL SIDED WITH A SCAMMER

KARRYN68
Contributor
Contributor
Paid with Mastercard MasterCard Credit Card x-<removed> You'll see "PAYPAL *LUSHGOOD" on your card statement. on April 3, 2020 Shipped to Karen Ivory "Address"
<Removed>
Have you received this order? 9274890988318526150461 April 12, 2020, Sent by USPS Status: Shipped Have you received this order? 9274[Removed. Phone #s not permitted] Status: Shipped Have you received this order? 9274[Removed. Phone #s not permitted] Status: Shipped Have you received this order? 9400109205568646075858 May 14, 2020, Sent by USPS Status: Shipped Have you received this order? 9400109205568646075858 May 14, 2020, Sent by USPS Status: Shipped Category Clothing Transaction ID 8GN931273A760650E
Seller info LUSHGOOD COMPANY LIMITED Invoice ID 4DP04421M29490400
Purchase details
1000000053622837 / 20 Oz Stainless Steel
$29.95
1000000053622837 / 20 Oz Stainless Steel
$29.95
1000000053622837 / 20 Oz Stainless Steel
$29.95
Amount
$89.85
Shipping
$6.95
 
Total
$96.80
 
Need help? If there's a problem, make sure to contact the seller through PayPal by September 30, 2020. I did not receive my above item. The seller sent me 2 mask which i did not order. and paypal will not refund me look at all my proof.
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6 REPLIES 6

Cozwynn
New Community Member

I am currently in a battle with PayPal about this same thing. I just sent them 5 links showing how this company is a scam and told them I can keep going if they want. I am on hold with my bank now. I ordered masks in april and finally received them. They are childrens sized masks and not what I ordered. Lushgood wants me to ship back before they will refund my money. We all know that is a scam too ... they will refuse delivery and I will not only be out the $ 40 but the shipping cost too. 

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RedSam82
Contributor
Contributor
This happened to me too. PayPal sided with this “vendor” because they sent a tracking number, which was apparently an empty envelope. The vendor sent me a separate tracking number to a Chinese shipped; also fake. I sent PayPal multiple screenshots of emails that should show this pretty clearly. I am out $63 because PayPal couldn’t do due diligence. I won’t be using PayPal anymore .
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RedSam82
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Update: PayPal reversed decision when I provided more information.
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Popeye1959
Contributor
Contributor

At least you got an envelope. I got nothing as the vendor sent it to a different address and acknowledged in an email it was delivered to the wrong address. Sent a copy of the email and PayPal denied the dispute because the item was delivered... They told me the decision was final and cannot be changed. I'm still trying though.

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Popeye1959
Contributor
Contributor

WOO HOO!!! I WON!!!

 

Below is a copy of the message sent to my by PayPal"

 

"I tried to call you by phone, I wasn't able to reach you and I left a voicemail for you.

 

I appreciate your time and effort in reaching out to the post office about the tracking information your seller provided. Upon further investigation, I have a great news for you. Since you are covered by PayPal Purchase Protection, I was able to close the case in your favor and grant you a full refund $106.75USD. The money will go back to your bank account. Refunds to bank usually take 3-5 business days, the earliest will be on April 13, 2021 and the latest will be on April 15, 2021."
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