PAY-PAL INITIATING CLOSURE OF MY ACCOUNT FOR NO REASON

RG101
Contributor
Contributor

brief summary i  do dropshipping on depop and out of no where they are closing my account for what and how do I fix it I cannot withdraw any of my balance and they have all money on hold aswell and they have it for 180 days

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@RG101 


PayPal does review accounts regularly, and any concerns with security, violations of the User Agreement or Acceptable Use Agreement, compliance obligations, etc., could lead to a permanent restriction. Additional information beyond what would have been provided to you in a notification and/or email would not be available due also to security concerns and due to such information being proprietary.

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.



Advice is voluntary.
Kudos / Solution appreciated.
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RG101
Contributor
Contributor

180 days, without having access to my own money that I have transferred from my own bank because PayPal was just a lot easier to use now I have to wait half a year to get it back seems a bit far stretched to me, will definitely not be using Paypal again after this. Along with the time I have to wait for them to actually review the case ranging from 15 days to 8 weeks, literally feels like they are dragging it on. I would honestly just like to have my money and leave.

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