P.a.y.p.a.l does not want to consider automatic billing as unauthorized

NickFi
Contributor
Contributor

I opened a dispute about the unauthorized transaction when I was charged by Digital River for annual payment for AVG antivirus and they rejected my claim. Paypal said I authorized it. I know I did not authorize it and I was not aware last year I also got billed for it. We never used paid AVG antivirus.

As soon as I found this unauthorized transaction (which is today), I reported it. How can Paypal tell me I authorized the automatic billing? I don't even have an account with the billing company! What can I do about it? 

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