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Over 6 figures held for 183 days (Releasing soon)

New Community Member

Over 6 figures held for 183 days (Releasing soon)

I have had a hold placed on my Paypal funds for the last 5 months, and it is due to be released next month (€150k!).

 

I am wondering, what is the process of getting my account hold removed next month? What do I have to do, and did others also have success in getting their hold lifted after the 6 months, or did you have to wait much longer?

 

This has been a nightmare.

1 REPLY 1
Esteemed Advisor

Re: Over 6 figures held for 183 days (Releasing soon)

@RK721 


If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days.... the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.