Our system detected unusual activity associated with your account. Reference ID: PP-007-402-117-198

[BabuBob]

I responded to this message by by sending a copy of my bank check & proof of non-profit status SEVERAL WEEKS AGO but still can't process donations or purchases!!!!

[kernowlass]

@BabuBob 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[BabuBob · Accepted solution]

Thanks

Was not aware of the Facebook option. 

Babu <Removed>

www.volunteersok.org

[sharpiemarker]

@BabuBob 

Bank check is not listed as an acceptable document, but bank statements are:

https://www.paypal.com/us/smarthelp/article/cip-acceptable-documents-guidelines-faq4007

Perhaps that is causing delays? Contact customer service to follow up.