Orders won’t appear on “Activity”

LMAOLOL
Contributor
Contributor

I recently purchased a hat off Grailed through paypal guest checkout and haven’t received it because of post office difficulties as the seller said, and I can’t file a refund just incase I have to. because the purchase doesn’t appear in my history at all. What do I do to find it?

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@LMAOLOL 


If you need to open a dispute for a 'guest buyer' transaction then you can.......


1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

LMAOLOL
Contributor
Contributor
and if I receive the package how do i confirm that i got the order so the seller gets his money? Because I can’t find anywhere on paypal that shows that I had the transaction of buying the hat despite the money leaving my bank account and it doesn’t let me see where to confirm or anything, it’s just blank on whatever place shows my purchases
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.