New to the community? Welcome! Please read our Community Rules and Guidelines
Now, they colse the site novahook. They will open other sites to deceive the buyers, then close them. This is their mode of operation. Open new site - deceit, colose the site.
I purchased 4 items and received 3 extremely poor quality and have a horrible odor. Not even close to the images of the items purchased on their site. Filed a claim against the company online Fraud company.gov. Sent many emails photos and package slip to show 3 items were shipped. I am beginning to think PayPal has a vested interest in this company. I am not letting this go! Going to pursue this situation. Something is clearly wrong on so many levels.
I experienced the exact same Thing (lost more than 170$) and Paypal doesnt do ANYTHING to help.
I already closed a Dispute and they just tell me "if you once closed a Dispute you cant do anything anymore".
Seriously WORST Customer Service ever….
Same problem I only received have my order and I’m told to send back product at my expense for refund PayPal no help at all
I have an update I received tracking information and I do see the item in on its way to the final destination. I am not able to see any email address that I can provide to many here, am sorry, but I should update you all when and if I receive the purchased items. I have been reading all the comment here and it is so unfortunate that PayPal is still doing business with this kind of company when so many people has complained about them already.
If I do find any further information and how to contact them I will try to share it here. thank you to all for sharing your experiences.