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Open a dispute as per info already given in above post.
Nunca llego el pedido, nunca hicieron el reembolso el caso se cerro y yo perdí el dinero no se como Paypal sigue autorizando sus pagos con esta empresa son un timo
Total scam. I am very doubtful they have actual product to ship. Only thing you can expect from this online store is automatic purchase confirmation and with no shipment tracking detail. I emailed them to ask for shipment status few days after purchase, the did not respond. I noticed there are numbers of similar looking websites selling same batch of clothings with similar company details online. Then I starting checking reviews and validity of these websites, which I have found a library of bad references. I followed up with another email asking for respond from this company and stated that I am in plan to file dispute with Paypal. Of course I did not heard from them.
When I finally heard from this company, it is when a report was filed with Paypal and they interact with me via Palpal giving me some nonsense.
Worth zero trust at all.
I purchased 2 pairs of boots a few days ago (seeing now that I probably will not get them) but besides that someone just tried to hack my account. So look out for that too.
they ask you to set up a password on their site, then they try that password to get into your paypal account. Never use the same password!
Please don't buy from this seller. It has taken me 3 months to get in touch with them and they are refusing to refund for the product (dress) that is far from what they advertise and now I cant even get my refund back.
Has anyone been successful in returning the time and getting refund?
Please help. I do not understand what PayPal allows them to sell through their channel which is misleading that is trustworthy. THEY ARE COMPLETE FRAUD
I suggest you report it through PayPal - it took me 5 messages to finally receive the package (took 3 months) and what I received was not even close to what it has been advertised on the website. I have reported them as fraud since they didnt want to even refund the money until I used Buyers Protection through PayPal.